Reading and Leeds Festival 2023 volunteer shifts assigned and updated arrival info!

Reading and Leeds Festival 2023 volunteer shifts assigned and updated arrival info!

Sunday, August 20, 2023

If you're volunteering with us at Reading and Leeds Festival 2023 your shifts have now been assigned and your Info Packs are ready!

Please note the new arrival info for Reading 2023 below!


You can find out which shift pattern you're on by logging into your Hotbox Events PAAM account, your shift is shown on your Reading or Leeds 2023 Info page.

Please note, if you've only had your Reading or Leeds position confirmed in the last week, your shift may still be pending. We're assigning new shifts every few days so please check back for an update!

We apologise for shifts being assigned so late this year, this is something that was out of our control - following all being finalised with the festivals we've worked as hard as possible to assign your shifts as fast as possible!

Arrival and Info Packs

Please login and read your Reading or Leeds Info Pack and Docs!

There is a wealth of info in the Hotbox Events PAAM Portal, including the Info Packs with pre-event and onsite contact details, travel and arrival info, where and when you need to check-in at Reading and Leeds, information about festival passes, how volunteer shifts are organised, Reading and Leeds catering, your briefings and training sessions, emergency procedures, staff and volunteer roles and responsibilities at the festival, festival security procedures, festival CCTV, Health and Safety, festival communications and more!

The information within the info pack is very important so please make sure you login and read it before you arrive at Reading and Leeds!

To read your Info Pack, you need to:

  • Login to Hotbox Events PAAM
  • Click the Portal button in the main menu.
  • Click the Info Pack button.

We're receiving a lot of questions about joining us at Reading and Leeds; most of the answers can now be found in the Info Packs or in the FAQs on our website so please make sure you read yours before the festival!

New Reading Festival arrival info for 2023

Arriving by shuttle bus, train, taxi, foot, being dropped off

Location: Brown Gate, Scours Lane, Reading, RG30 6AY

W3W for Brown Gate Staff Accreditation:

There will be a shuttle bus running from Reading Train Station. When at the station, please look for signs for bus 99 Staff Shuttle – Reading Festival which can be accessed via the Northern Exit of the Station. This shuttle bus will take you from the station to Brown Gate where you can collect your accreditation.

Please see the Reading Festival Shuttle Bus Info and Time Table in the Portal for further info.

You may need to queue so, please do be patient. Please be careful of vehicles in the area.

Arriving by car (parking for the weekend)

Location: White Gate

W3W for White Gate Staff Accreditation:

White Gate is for staff who are driving to site and parking for the weekend. White Gate is accessible by vehicles only, there is no access to White Gate on foot.

As you approach White Gate (see W3W above), please follow AA signs for the White Car Park.

Proof of Right to Work in the UK

And finally, please make sure you have your proof of right to work in the UK sorted! It's better to avoid a last-minute panic by checking you know where your passport/birth certificate and NI document are now than 5 minutes before you're due to leave for the festival!

We're required to see the original documents at the festival site, we cannot accept photocopies.

If you're using a Home Office Share Code as proof of your right to work in the UK, please ensure this has been emailed to us along with your date of birth before the festival.

Please note - a driving licence is NOT proof of your right to work in the UK!

We can't wait to welcome you to Reading and Leeds!


If there is anything you would like to ask or you would just like to chat with us about, the easiest way is to...

Connect with us on MessengerConnect with us on Messenger


You can connect with us @hotboxevents on Instagram, Twitter, Facebook, and LinkedIn


If you would like to chat with others who have joined us before head to our Facebook Group and Forum

On Facebook and in our Forum you will find new and returning staff and volunteers chatting about what it is like to join us at festivals, arranging to share lifts, asking and answering questions about working at festivals and making new friends!


If you have not joined us at a festival before and are wondering what it is like, check out some of our staff and volunteer interviews!

In the interviews you will get to hear from those who have joined us talking about how they found their shifts, how they felt they were looked after by the Hotbox team, what it was like working solo for the first time, taking on more responsibility year on year, and even how the experience and confidence gained has helped with career progression away from festivals!


Another way to see what joining us is like is to check out some of our festival photos!

In our festival photo galleries, you will find thousands of photos covering our festival history over the past twenty years!

Going Solo

It's totally normal to be anxious before coming to a festival, particularly if you're coming solo! We get hundreds of messages every year from people wanting to join us but nervous about doing it, so we promise you're not alone! We're a very friendly bunch so if there's anything we can do to reduce your anxiety please get in touch! Try joining our Facebook Group to make friends with others before the festival - there are even a few WhatsApp groups that have been set up too!


If you have specific questions about joining us at festivals try our festival FAQs!

Our festival FAQs are regularly updated and packed full of answers to the questions we are usually asked, plus lots of handy hints and tips about working at festivals.


We usually send an email newsletter about once a month, if you would like to keep up to date you can subscribe!


If you would like to drop us an email it's


You can reach our office by phone on the numbers below...

Tel: 01252849600 (UK) select option 2 for Hotbox Events

Tel: +441252849600 (International) select option 2 for Hotbox Events

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