Why join us at festivals this summer?

Major D A O’Connor MBE MInst RE

I wanted to send you a quick note to express how amazing your staff were this weekend whilst I volunteered at Download. I have served in the British Army for over three decades and have most likely seen and experienced every kind of leader and supervisor; from toxic through to inspiring, and I honestly believe you have assembled a special set of individuals. They absolutely ensured festival customers were supported as much as possible and also made volunteering a fantastic experience; I suspect that is not far off your companies mission statement.

I clearly do not know everyone who was working for Hotbox during the event but I have nothing but positive things to say about the staff even if I only saw them and did not interact with. I would however like to make you aware of the fantastic performance by some individuals I noted though personal interactions.

Shift Supervisors: I had the pleasure to work with Connor, Sarah and Sam. As someone that has spent a considerable part of his working life ensuring every one understands the mission whilst ensuring the workforce is also looked after, I was very impressed with the enthusiasm and energy the supervisors displayed and the performance each delivered. The constant monitoring of their workforces welfare and total professionalism throughout was fantastic. I would like to highlight how amazingly well, Sarah managed a diverse crew of volunteers and also a complicated welfare/medical situation during our shift. Her entire performance was ‘second to none’. She really felt like a leader and everyone believed in her and her actions.

I hope you can in some way let them know their efforts were appreciated, both in delivering excellent enabling activity and really solid performances as supervisors. I would recommend Hotbox to young or old, male or female, either as a single person or a group as your staff just make the experience work.