Tuesday, May 12, 2020
Like you, we today received the heart-breaking news that Reading and Leeds Festival 2020 has been cancelled.
Due to the situation the world currently finds itself in, there really is unfortunately no other choice.
Leeds Festival was where Hotbox Events was born 20 years ago, with Reading holding even more history for many involved with Hotbox...going back to the early 1990s! So, for us as much as you, knowing we are not going to be at Reading and Leeds in 2020 makes us very sad. Although it will mean, hopefully again like you, that we'll be keener than ever to return for a huge Reading and Leeds 2021!
We'd again like to say a big thank you to everyone who has been in touch, for your patience waiting for the official announcement, and for your messages of support.
Looking to deposits...
In a normal year deposit returns are processed after the event and sent by cheque, this year we know everyone needs every penny as quickly as possible so we'll be processing deposit refunds ASAP.
If you've paid a deposit and have a confirmed position, or you've cancelled, for just Reading or Leeds Festival, your deposit refund will be processed as below.
For those who paid by card the refunds will come straight back to your card. We plan to send card refunds within 48 hours, please note once we've sent your refund it can take up to 7 days for a refund to show on your statement.
For those who paid by cheque or bank transfer we'll contact you within 48 hours to arrange a refund, so please keep an eye on your email.
If you've paid a deposit and have a confirmed position for festivals other than Reading or Leeds Festival, at this stage the festival organisers are still planning for the festivals to go ahead, so we will not be refunding deposits for festivals apart from Reading and Leeds Festival, unless you cancel all positions and request an early return as per our standard process
If you have any questions, please don't hesitate to email or call the office or get in touch via one of our socials.
Stay safe and look after each other.
We very much hope we'll be seeing you in a music filled festival field soon 😊
