Has anyone had there money back yet?

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  • Last Post 22 September 2006
miss-sarah posted this 22 September 2006

has anyone had there deposit back yet? how do you know if your not getting it back and will there be an email to tell you thats they've sent it?[:)]

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Mark posted this 25 September 2006

Hi all,

We're running a little behind with CAT deposit returns due to being at another event from Wednesday 20th September ' we're back in the office now and are dealing with all returns this week. Apologies for the delay ' all should be in the post by the end of this week.

Kind regards - Mark

bags666 posted this 26 September 2006

need money

lindsay posted this 27 September 2006

yeah i havent had money back yet either

dolly2112 posted this 27 September 2006

is it cominhg bac by cheque or going str8 into the account???

glitterpie posted this 28 September 2006

Yeah, I'm financially a little stuck right now and the 130-odd quid would make a huge difference.

Any chance of getting refunds sorted out for us lovely (and not so lovely) CATs a little quicker next year? It's not like we're waiting for just £20.

Thanks x

Mark posted this 28 September 2006

Hi all,

The deposit repayments are coming back as cheques.

We had planned to get them back sooner but the jump from 65 volunteers in 2005 to over 350 in 2006 has slowed us down a little in a few areas this year. This is on the list to address for 2007. Please bear in mind that the Festival CATs are run independently from DC Site Services as a voluntary project. The Festival CATs are run by the promoters/events themselves, merely using the DCSS online systems to aid with administration, and thus do not have a huge budget to employ lots of admin staff.

As mentioned ' addressing the administrative time required for the increasing numbers of volunteers is on the list to sort out for 2007.

We're writing the cheques at the moment ' will be in the post tomorrow/Saturday.

Kind regards ' Mark

glitterpie posted this 29 September 2006

Fair play, I'll let you off then ;)

Ta for replying

miss-sarah posted this 03 October 2006

has anyone had theres back yet? [8D]

bags666 posted this 03 October 2006

nooooooo still waiting got my rents on my back now wanting their money, they aint happy

BCLG100 posted this 03 October 2006

does the cheque get sent to the person that paid for it or the person who actually worked there?

Mark posted this 04 October 2006

As stated within the FAQ Pages when deposits are refunded they are returned to the payee they were received from ' the owner of the PayPal account or sender of the cheque.

They were posted to the addresses which were confirmed at check-in on-site at either Reading or Leeds.

All should be with you this week.

Cool_Mum_Joolz posted this 04 October 2006

My cheque has arrived today - cheers :)

umbrellabird posted this 05 October 2006

How come my cheque's only for £130 not the £135 i paid for my deposit?

Tavis posted this 05 October 2006

Liz,

Your deposit was originally paid by using PayPal - As originally stated at the application payment stage and in the FAQ section of this website PayPal charge 3.4% + £0.20 GBP, on each deposit sent, of £135.00 that is £4.79, therefore when returning Festival CAT Volunteer deposits paid via PayPal there is a deduction of £5.00 GBP - Resulting in a cheque for £130.00.

Kind regards,


Tavis

umbrellabird posted this 05 October 2006

Ok, thats fine :) thanks for clearing that up!

bags666 posted this 05 October 2006

got mine today, parents happy

oscar posted this 09 October 2006

I have a problem with my cheque.

I sent an email to CAT info but still not reply[:(][:(][:(]

Tavis posted this 09 October 2006

Oscar,

We are currently looking into your deposit situation at the moment - We will e-mail you in due course.

Kind regards,N

oscar posted this 09 October 2006

Ok.Thank you

oscar posted this 13 October 2006

I have received the new cheque today
Thank you

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